Information We Collect

When you interact with EvolveCloudSystem, we collect different types of information to provide and improve our financial automation services. This helps us understand your needs better and deliver personalized solutions.

How We Use Your Information

Your information helps us deliver better financial automation solutions and maintain the security of our platform. We use your data for legitimate business purposes only.

We process your personal information to provide our financial automation services, including setting up your account, processing transactions, generating reports, and offering customer support. Additionally, we analyze usage patterns to improve our platform's functionality and develop new features that benefit our users.

For business development purposes, we may contact you about updates to our services, new features, or relevant industry insights. You can opt out of marketing communications at any time while still receiving essential service-related notifications.

Data Sharing and Third Parties

We don't sell your personal information to anyone. However, we do work with trusted partners to deliver our services effectively, and we want to be transparent about these relationships.

We share data with financial institutions and payment processors when necessary to execute transactions and maintain compliance with Vietnamese banking regulations. Our cloud infrastructure providers help us store and process your data securely, but they cannot access your information for their own purposes.

In cases where we're legally required to disclose information - such as court orders or regulatory investigations - we'll comply with Vietnamese law while protecting your privacy to the fullest extent possible. We'll notify you of such requests unless prohibited by law.

Your Privacy Rights

Under Vietnamese data protection laws and our commitment to privacy, you have several rights regarding your personal information. These rights ensure you maintain control over how your data is used.

• Access Your Data

  Request a copy of all personal information we hold about you, including how it's being used and who it's shared with.
• Correct Inaccurate Information

  Update or correct any incorrect or outdated personal information in your account or our records.
• Delete Your Data

  Request deletion of your personal information, subject to legal requirements and legitimate business needs.
• Restrict Processing

  Limit how we use your information while maintaining essential services and legal compliance.
• Data Portability

  Receive your data in a structured format or request transfer to another service provider where technically feasible.

To exercise these rights, contact our privacy team using the information provided below. We'll respond within 30 days and verify your identity before processing any requests.

Data Security Measures

Protecting your financial data is our top priority. We've implemented comprehensive security measures that meet international standards and Vietnamese regulatory requirements.

Data Retention and Deletion

We keep your information only as long as necessary to provide our services and meet legal requirements. Different types of data have different retention periods based on their purpose and regulatory requirements.

When data reaches the end of its retention period, we securely delete it using methods that ensure it cannot be recovered or reconstructed.

International Data Transfers

While EvolveCloudSystem operates from Vietnam, some of our technical infrastructure and trusted partners may be located in other countries. When we transfer your data internationally, we ensure it receives the same level of protection.

We use standard contractual clauses approved by Vietnamese data protection authorities and ensure our international partners meet strict security and privacy standards. Any data transfers comply with Vietnamese regulations and international best practices for cross-border data protection.

If you have concerns about international data transfers, please contact us to discuss alternative arrangements that may be available for your specific situation.

Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience and help us understand how our platform is used. We want to be clear about what information we collect and how you can control it.

Essential cookies are necessary for our website to function properly and provide security features. These cannot be disabled without affecting the functionality of our services. Analytics cookies help us understand user behavior and improve our platform, while preference cookies remember your settings and choices.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some features of our platform. We don't use cookies for advertising or tracking across other websites.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our services, legal requirements, or business practices. When we make significant changes, we'll notify you through email or prominent notices on our website.

We encourage you to review this policy regularly to stay informed about how we protect your privacy. The "Last updated" date at the top of this policy indicates when the most recent changes were made.